Policies

1. IntroductionBansal Classes Wakad (“Bansal Classes Wakad,” “we,” “us,” or “our”) respects the privacy of students, parents, guardians, website visitors, prospective students, and other individuals who interact with our educational services.This Privacy Policy explains how Bansal Classes Wakad may collect, use, store, disclose, and protect personal and digital information when individuals visit our website, contact the Institute, register for classes, submit an enquiry, use our digital services, or communicate with us through WhatsApp, RCS, SMS, email, telephone, or other communication channels.The policy is designed to describe our data practices in clear language and to operate alongside applicable Indian laws and regulations concerning personal and digital data.India’s Digital Personal Data Protection Act, 2023 defines personal data broadly as data about an individual who is identifiable by or in relation to that data and establishes a framework concerning processing of digital personal data. The Government has also notified the Digital Personal Data Protection Rules, 2025 and a phased commencement framework.Accordingly, references in this Privacy Policy to applicable data-protection law include applicable provisions of Indian law as and when they become applicable to Bansal Classes Wakad.

2. Information We CollectDepending on how you interact with Bansal Classes Wakad, we may collect the following categories of information.A. User InformationThis may include: name; student’s name; parent/guardian name; mobile number; email address; residential or correspondence information where required; educational information; class/course information; admission or enquiry information; payment-related information; communication preferences; and information voluntarily supplied to us.We seek to collect information reasonably relevant to providing or administering our Services.B. Device and Technical InformationWhen users interact with our website or digital systems, certain technical information may be collected automatically, such as: IP address; browser type; device type; operating system; approximate technical location information; access times; pages visited; referring pages; technical logs; and security-related information.C. CookiesOur website may use cookies or similar technologies to maintain functionality, remember preferences, understand website usage, improve performance, and support security.Users may control cookies through browser settings, although disabling certain cookies may affect website functionality.D. Message DataIf you communicate with Bansal Classes Wakad through WhatsApp, RCS, SMS, email, or another supported channel, we may process information necessary to manage that communication.This may include: phone number; sender/recipient information; message content; attachments voluntarily provided; communication timestamps; delivery or interaction information; enquiry details; and communication preferences.We seek to limit processing to information reasonably necessary for the relevant purpose.

3. Purpose of Data CollectionBansal Classes Wakad may collect and process information for purposes including: responding to enquiries; processing admissions; providing educational services; managing student records; communicating class schedules; providing reminders; handling fee-related matters; responding to support requests; providing requested information; improving services; maintaining website security; preventing fraud or misuse; complying with legal requirements; maintaining business records; and sending relevant communications where permitted.We do not intend to collect personal information merely because it is available. Collection should generally relate to a reasonably identifiable purpose.

4. Consent for WhatsApp & RCS Data ProcessingWhere consent is required, Bansal Classes Wakad may request consent before using personal information for specified communication purposes.For example, an individual may voluntarily provide a mobile number and request admission information through WhatsApp or another messaging channel.Consent requests should identify the relevant purpose in reasonably clear language.Where applicable law provides a right to withdraw consent, Bansal Classes Wakad will provide an appropriate mechanism for exercising that right.The withdrawal of consent does not necessarily invalidate processing that was lawfully completed before withdrawal. The Indian DPDP Act provides, among other things, that consent should be free, specific, informed, unconditional, and unambiguous with clear affirmative action, and provides for withdrawal of consent where consent is the basis of processing.Bansal Classes Wakad may continue processing information where such processing is otherwise permitted or required by applicable law.

5. Legal Basis for ProcessingDepending on the particular circumstances and applicable law, Bansal Classes Wakad may process personal information based on: consent; provision or administration of requested services; compliance with legal obligations; legitimate operational requirements where legally recognised; protection against fraud, misuse, or security threats; and other lawful grounds recognised under applicable Indian law.Where consent is the applicable basis, users may have the right to withdraw consent subject to applicable law and the consequences explained at the time of withdrawal.

6. How We Use Collected DataBansal Classes Wakad may use collected information to: manage student enquiries; communicate with students and parents/guardians; provide educational services; send class reminders; communicate schedule changes; process payments and maintain accounting records; respond to questions; administer website functionality; maintain security; investigate misuse or fraud; improve services and user experience; maintain appropriate business records; comply with legal obligations; and manage WhatsApp/RCS and other approved communication channels.We do not intend to use personal information for unrelated purposes in a manner inconsistent with applicable law or the information provided to the individual.

7. Data Retention & DeletionBansal Classes Wakad retains personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate operational requirements, contractual requirements, dispute resolution, security, accounting, or legal obligations.Retention periods may vary according to the type of information.For example, educational and admission records may need to be retained longer than temporary enquiry information.When information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise, or securely dispose of it.Users may contact Bansal Classes Wakad regarding deletion requests. Deletion may be subject to applicable legal, accounting, security, contractual, or other lawful retention requirements.

8. Data Sharing with Third PartiesBansal Classes Wakad may use carefully selected third-party service providers where necessary to operate its Services.Depending on the services actually used, these may include:Meta / WhatsAppWhatsApp or Meta infrastructure may process information when communication takes place through WhatsApp Business or related services.Google / RCS ProvidersRCS communications may involve Google and other relevant RCS ecosystem participants.Telecom OperatorsRCS and telecommunications services may involve mobile network operators and telecommunications infrastructure providers.Other Service ProvidersWe may also use service providers for: hosting; website infrastructure; analytics; payment processing; communication delivery; technical support; security; email; customer-support systems; and other operational functions.Third parties may process information according to their own privacy policies and contractual obligations.Bansal Classes Wakad does not sell personal information merely for the purpose of allowing unrelated third parties to independently market products to users.

9. Security Measures & EncryptionBansal Classes Wakad takes reasonable measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure, or destruction.Depending on the system involved, security measures may include: access controls; authentication; secure transmission; encryption where supported; restricted administrative access; software and infrastructure security controls; backups; monitoring; secure handling procedures; and staff or service-provider confidentiality obligations.No internet or electronic-storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot promise absolute security against every possible threat.

10. Cookies & Tracking TechnologiesOur website may use cookies, pixels, logs, tags, or similar technologies.Cookies may be used to: keep the website functioning; remember preferences; understand website traffic; improve performance; support security; and measure engagement.Some technologies may be supplied by third-party service providers.Users may manage cookies through their browser settings. However, restricting cookies may affect some website functions.

11. Data Transfer & StorageBansal Classes Wakad may use technology infrastructure operated by third-party providers. Depending on the services and systems used, information may therefore be stored or processed in India or in other jurisdictions where an authorised service provider operates.Where information is processed outside India, Bansal Classes Wakad will seek to do so in accordance with applicable legal requirements and contractual or technical safeguards applicable to the relevant service.We do not represent that every third-party platform used for communications necessarily stores every category of information exclusively on servers physically located in India.

12. User RightsSubject to applicable law, users may have rights relating to their personal information, including rights to: request information about personal data being processed; request correction of inaccurate information; request deletion where legally applicable; withdraw consent where consent is the applicable basis; raise a privacy-related concern; and seek information concerning applicable processing practices.Requests should be sent to:jaybhayesantosh26@gmail.comWe may need to verify the identity or authority of the person making a request before providing information or making changes.Where a request cannot be fulfilled because of a legal or legitimate limitation, Bansal Classes Wakad may explain the applicable limitation to the extent permitted by law.

13. Policy for ChildrenBansal Classes Wakad provides educational services that may be used by students who are minors.We recognise that children require appropriate privacy protection.Where applicable law requires parental or guardian involvement or consent for particular processing activities, Bansal Classes Wakad will seek to follow those requirements.Parents or legal guardians who believe that information relating to a child has been submitted improperly may contact us using the details provided in this Privacy Policy.We do not intentionally seek unnecessary personal information from children merely for unrelated purposes.

14. WhatsApp and RCS CommunicationsBansal Classes Wakad may use WhatsApp and RCS for educational and administrative communications.Examples may include: admission enquiries; course information; class schedules; reminders; fee notifications; educational announcements; event information; support communications; and other relevant communications.Message delivery may depend on the recipient’s device, internet connection, network, messaging application, carrier, account status, platform policies, and other technical circumstances.RCS for Business documentation states that messages can be affected by device/network support and that undelivered messages may be subject to platform-specific handling and expiration.Where an individual unsubscribes from non-essential RCS communications, Bansal Classes Wakad will respect the applicable opt-out mechanism. Google’s RCS documentation specifically states that users in India can use “STOP” to unsubscribe and that non-essential messages should not be sent after unsubscribe.

15. Third-Party Websites and ServicesOur website or communications may contain links to third-party websites or services.Examples may include: payment platforms; social-media platforms; educational resources; WhatsApp; Google services; maps; video platforms; and other external services.Once you leave a Bansal Classes Wakad-controlled environment, the third party’s privacy policy and terms may apply.Bansal Classes Wakad does not control the privacy practices of independent third parties and recommends reviewing their applicable policies before submitting information.

16. Data Breach and Security IncidentsIf Bansal Classes Wakad becomes aware of a personal-data security incident affecting information under its control, it will assess the incident and take reasonable steps appropriate to the circumstances and applicable law.Depending on the nature of the incident and applicable legal requirements, this may include containment, investigation, remediation, and notifications to relevant persons or authorities.Third-party platform incidents may be governed by the incident-management and notification procedures of the relevant third-party provider.

17. Changes to Privacy PolicyBansal Classes Wakad may update this Privacy Policy from time to time to reflect: changes in our Services; changes in technology; changes in messaging platforms; changes in privacy practices; changes in applicable law; or regulatory developments.The updated version will display a revised “Last Updated” date.Users are encouraged to periodically review this page to understand how information is handled.

18. Governing Law (India)This Privacy Policy is governed by applicable laws of India.Privacy and data-processing matters will be handled in accordance with applicable Indian legislation, regulations, rules, governmental directions, and legally applicable requirements as amended or brought into force from time to time.Nothing in this Privacy Policy is intended to remove or restrict any mandatory right available to an individual under applicable law.

19. Contact InformationFor privacy questions, requests concerning personal information, consent withdrawal, correction requests, deletion requests, or other privacy-related concerns,
please contact:Bansal Classes Wakad
Shop No. 02 Floor, Dew Dale Co-Operative Housing Society Ltd,
Gat Number 174, Wakad, Mulshi, Pune, Maharashtra, Pune – 411057
Email: jaybhayesantosh26@gmail.com
Phone: 8657703178